Power tool battery pack, energy storage battery pack, electric vehicle battery pack (including but not limited to)
Product Images
After-Sales Service
We provide comprehensive after-sales support including technical assistance, warranty coverage, and training materials.
Frequently Asked Questions
Q: I don't know which one is right for me?
A: Please tell us the following information:
1) What type of cell do you want to assemble? What is its model number?
2) Capacity and volume of battery pack?
3) How many battery packs should be produced per day
Q: How do I install and run the machine?
A: Our technicians install the machine before shipment. For installation of some widgets, we provide detailed training videos and user manuals. 95% of customers can teach themselves.
Q: What's your minimum order quantity?
A: We don't have a minimum order quantity. Whether it's an order of 1 or 100, we will wholeheartedly support you.
Q: How does your factory do in terms of quality control?
A: Quality comes first. Each unit undergoes more than 20 tests. After passing all tests, our QC team verifies welding performance.
Q: When the machine can't work well, what should I do?
A: 1. Our engineers are available 24/7 to diagnose problems and provide solutions.
2. All machines come with a one-year warranty. For problems under normal use, we'll send replacement parts (customer covers shipping).
3. Operation CD and manual are provided with each machine for easy operation.
Q: If we don't know how to use the machine, can you teach us?
A: Yes, we offer free training in China until you can operate the machine confidently. For international customers, we send professional engineers to train your staff during installation.
Power tool battery pack, energy storage battery pack, electric vehicle battery pack (including but not limited to)
Product Images
After-Sales Service
We provide comprehensive after-sales support including technical assistance, warranty coverage, and training materials.
Frequently Asked Questions
Q: I don't know which one is right for me?
A: Please tell us the following information:
1) What type of cell do you want to assemble? What is its model number?
2) Capacity and volume of battery pack?
3) How many battery packs should be produced per day
Q: How do I install and run the machine?
A: Our technicians install the machine before shipment. For installation of some widgets, we provide detailed training videos and user manuals. 95% of customers can teach themselves.
Q: What's your minimum order quantity?
A: We don't have a minimum order quantity. Whether it's an order of 1 or 100, we will wholeheartedly support you.
Q: How does your factory do in terms of quality control?
A: Quality comes first. Each unit undergoes more than 20 tests. After passing all tests, our QC team verifies welding performance.
Q: When the machine can't work well, what should I do?
A: 1. Our engineers are available 24/7 to diagnose problems and provide solutions.
2. All machines come with a one-year warranty. For problems under normal use, we'll send replacement parts (customer covers shipping).
3. Operation CD and manual are provided with each machine for easy operation.
Q: If we don't know how to use the machine, can you teach us?
A: Yes, we offer free training in China until you can operate the machine confidently. For international customers, we send professional engineers to train your staff during installation.